I would like to express my gratitude and appreciation to you and all of your staff in my Energy Saving Home Improvement project. I have hired many contractors in the past that did not have a commitment to high standards. You are the ONLY contractor who consistently demonstrates honesty and dedication to quality work.
Your staff, Nicole assisted me throughout the process of complicated financial application as well as the details of the job scheduling. The efficiency of your staff allowed me to coordinate the times of repair with my work schedule. This is significant because I live alone and had to be present for all installation. The attention to my work responsibilties is an example of your company's commitment to their customers.
I would like to especially thank you for the unexpected events that complicated the project. These included the furnace being out of service, the willingness to prevent damage of plumbing system while I was in Hong Kong by insuring that the water was off and the pipes were drained. The accountability to wait for the inspection for 6 hours was above my expectations. I really appreciate your effort and help to make the job completed seamlessly. You are truly the model of your field.